At Ezimark LLC (“Ezimark,” “we,” “our,” or “us”), we strive to provide high-quality dropshipping management services. This Refund & Return Policy explains the terms under which refunds, cancellations, and service returns are handled. By purchasing or using our services, you agree to this policy.

1. Nature of Services

Ezimark LLC provides digital, consulting, and management services, including but not limited to:

• Full Store Setup & Design

• Product & Supplier Research

• Order Fulfillment & Automation

• Marketing & Advertising Management

• Store Optimization & Growth Strategy

Because these services involve time, expertise, and digital work, they are non-physical and non-returnable by nature.

2. No Return Policy

Since Ezimark does not sell physical products, returns are not applicable.
All services are delivered digitally or through consultation and system implementation.

3. Refund Policy Overview

a. General Policy

• All payments made to Ezimark LLC are non-refundable once work has started

• Setup fees, research fees, consulting fees, and management fees are non-refundable

• Partial service usage does not qualify for partial refunds

b. Before Work Begins

If a client requests cancellation before any work has started, a refund may be considered at Ezimark’s sole discretion, minus administrative or processing fees.

c. After Work Has Started

Once work has begun, no refunds will be issued, including but not limited to:

• Store setup or design in progress

• Research already conducted

• Marketing campaigns launched

• Automation systems implemented

This includes dissatisfaction based on expectations, performance, or business outcomes.

4. No Guaranteed Results Disclaimer

Ezimark does not guarantee specific results such as:

• Sales volume

• Revenue

• Profit margins

• Advertising performance

Refunds will not be provided based on:

• Low sales or profits

• Advertising results

• Market changes

• Platform policy updates

• Supplier or shipping issues

Business outcomes depend on many external factors beyond our control.

5. Subscription & Recurring Services

For recurring or monthly services:

• Clients are responsible for canceling before the next billing cycle

• Failure to cancel on time may result in charges for the next period

• No refunds are issued for unused time within a billing cycle

6. Chargebacks & Payment Disputes

Clients agree not to file chargebacks without contacting Ezimark first.
Unauthorized chargebacks may result in:

• Immediate service termination

• Loss of access to delivered work

• Legal action if necessary

We encourage open communication to resolve concerns professionally.

7. Exceptional Circumstances

In rare cases, refunds may be considered under exceptional circumstances, including:

• Duplicate payments

• Proven billing errors

Any such refund is issued at Ezimark’s sole discretion and does not establish precedent.

8. Client Responsibilities & Refund Eligibility

Refunds will not be provided if issues arise due to:

• Failure to provide required access or information

• Delayed responses or approvals

• Violation of platform policies

• Business decisions made independently by the client

Client cooperation is essential for service delivery.

9. Policy Changes

Ezimark LLC reserves the right to update or modify this Refund & Return Policy at any time. Updates will be effective immediately upon posting on our website.

10. Contact Information

If you have questions about this Refund & Return Policy, please contact us:

Ezimark LLC
📍 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA
📧 Email: hello@Ezimark.com
📞 Phone: +1 575 305 3610
🌐 Website: https://ezimark.com